Good Practice

Investing in People: Sustaining Communities Through Improved Business Practice

December 31, 2000

90 pages | © January 2001 IFC | ISBN 0-8213-4891-4

Companies, communities, governments, and NGOs all have a role to play in promoting development. Companies recognize that it is increasingly difficult to do business without building good relations with all stakeholders. Good community relations involves both engaging community members in ongoing dialogue and demonstrating to communities that they will derive development benefits from a company's operations. Many of the examples used in this Guide draw on lessons learned from various national companies that have a long history of working closely with neighboring communities. This Guide aims to further IFC's mission to "promote private sector investment in developing countries, which will reduce poverty and improve people's lives." It seeks to help interested companies by drawing on the community development experiences of some of the world's leading companies.


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