Do Quality Investments Improve Financial Health? The Business Case for Quality: Selected Highlights

May 3, 2023

Skeptics say implementing improvements does not directly impact the bottom line. Others passionately disagree. What is the truth? With almost no documented evidence that provides clarity on the need for investments in quality, it is difficult to know.

With this in mind, IFC launched the first ever contest on the business case for quality. We received over 30 submissions that are full of never-revealed insights – until now. These cases are inspirational and provide real, actionable data points.

This webinar covers the following:

  • How to capture financial returns on investment in quality?
  • How to measure enhanced compliance and financial outcomes?
  • How to prioritize quality improvement areas – based on risks or cost savings?


  • Penina Kirea, Chief Nursing Officer and Quality Leader, Avenue Group, Kenya
  • Javier Lozano, Co-Founder and CEO, Clinicas del Azucar, Mexico
  • Dr. Robert Korom, Chief Medical Officer, Penda Health, Kenya
  • Julia Khalimova, Healthcare Quality and Patient Safety Expert, IFC