Building Integrated Service Models: An Insight with Mayo Clinic International

February 17, 2022

How do you integrate healthcare to better serve patients? World-renowned Mayo Clinic sees 1.2 million patients from 140 countries a year and employs 70,000 workers. Two of Mayo’s leading medical professionals, Stacey Rizza and Mohamad Bydon, shared some lessons in a conversation with Stop-Winlock’s Charles Dalton:

  1. Keep abreast of fast-changing medical literature on patient treatment protocols.
  2. Work in teams across medical specialties to break down silos.
  3. Think early and often about future workforce needs and fill talent gaps.
  4. Rotate leadership to give everyone a voice and a seat at the table.
  5. Prepare for systemic shifts including more focus on wellness, new reimbursement mechanisms, and emerging disease threats.


Stacey Rizza, MD, FIDSA

Executive Medical Director for International Practice, Mayo Clinic 

Dr. Stacey Rizza is the Executive Medical Director for International Practice at Mayo Clinic. She is an Infectious Disease physician at Mayo Clinic in Rochester, Minnesota. Dr. Rizza has been involved in laboratory-based research, clinical research, educational initiatives, and has maintained a busy clinical practice. Dr. Rizza’s experience in international practice and academic initiatives provides a global perspective for healthcare collaborations. Dr. Rizza graduated with a degree in Biochemistry from Haverford College and received her Medical Degree from the Mayo Clinic Alix School of Medicine. She did an Internal Medicine Residency and Infectious Disease Fellowship at the Mayo Clinic School of Graduate Medical Education, followed by a Post-doctoral Fellowship in HIV and HCV Immunology at the University of California, San Francisco.





Mohamad Bydon, MD

Professor of Neurosurgery, Orthopedic Surgery and Health Services Research, Mayo Clinic 

Mohamad Bydon, M.D., is a neurosurgeon who is fellowship-trained in complex spinal surgery and spinal oncology. He specializes in minimally invasive spine surgery (MIS) for a variety of spinal conditions, including back pain and neck pain, spinal stenosis, spinal tumors, spinal deformity, and spinal fusion.

As a neurosurgeon clinician-scientist, Dr. Bydon is Principal Investigator of the Mayo Clinic Neuro-Informatics Laboratory. The laboratory is focused on data analytics, patient safety, surgical outcomes, and novel therapeutic treatments for spine disease.

Dr. Bydon is also Medical Director of the Mayo Clinic Neurosurgical Registry, a database focused on improving outcomes and safety for patients.